How fees work
Insurance we work with
We are out of network, so we don't bill health plans directly. Some plans reimburse acupuncture when you send in a receipt, and others don't cover it. Your plan decides, so ask it before your first visit.
Most PPO plans: ask whether they reimburse acupuncture
Employer and marketplace plans: ask the same
If you pay yourself
Most visits are paid at the time of service. Hattie tells you the fee for your first visit, and for each visit after it, before the first needle, by phone or text. HSA and FSA cards can often be used: ask your plan administrator.
Receipts for reimbursement
After every visit you get an itemized receipt, called a superbill, that you can send to your plan. Your plan may reimburse some of it, and your plan decides. Before you send it, ask your plan:
Is there an acupuncture benefit?
How many visits does it allow?
Is there a copay or a deductible?
Do I need a referral?
An estimate in advance
If you pay without insurance, you have the right to receive a written Good Faith Estimate of what your care will cost before you start. We give you one before the first visit. If the final bill is $400 or more above the estimate, you can dispute it. The estimate is not a contract.
Checking your benefits
Because we are out of network, we can't check your benefits for you. Call your plan before your first visit and ask the questions above.
What the first visit includes
About 75 minutes: a talk about your week and your sleep, a first treatment and a plan for what comes next. You see the fee before the first needle, and you pay for the visit you have.
Questions about cost?
Call or text, and Hattie will tell you what a visit costs before you book.